Property Management FAQ

Q: What determines the rent for my property?

A: Ultimately the rental market. We use our marketing skills, analysis, and judgment to optimize rents in accordance with your goals.

Q: How are the security deposits handled?

A: Security deposits are deposited into the trust account. They remain in the trust account until the tenant vacates the property. By Tennessee State law, any security deposit money due the tenant must be refunded within thirty days (30) days.

Q: How are tenants selected?

A: We carefully screen each prospective tenant application and verify rental history, employment, and obtain a report which includes credit, evictions and criminal history.

Q: Do I pay for processing the tenants’ applications?

A:No. You pay nothing.

Q: Who pays for maintenance and repairs to my property?

A: The owner pays for maintenance and repairs unless, in rare cases, the tenant has agreed to assume responsibility or the tenant has caused the damage.

Q: Who pays for the marketing of my property?

A: We pay for all signage and labor costs related to marketing your property for rent. In fact, over 80% of renters report searching for rentals online and therefore we strategically position and market your home aggressively online. We market with various free Internet sites and our company website. If the owner wants additional print advertising, the owner pays for that cost.

Q: Are management fees tax deductible?

A: Generally, yes, as a direct expense item. However, you should confirm this with your tax adviser as your specific situation may be different.

Q: What is typically involved in preparing a property to be rented?

A: Generally, you should expect to make the property move-in ready for a tenant. Your property will rent quicker and demand a higher rental value if it is in good condition.We are here to answer any question to help make sure all of our clients have all the information and facts. Please fill free to contact us with any other question we can help you with.

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